AI CUSTOMER ANALYTICS

Every customer
has a next
move. Find it.

Find the opportunities in your data. Understand your customers, meet the moment, and turn every interaction into a meaningful relationship.

How it works
Customer intelligence. Right timing. Real connection.
DATA INTO UNDERSTANDING. UNDERSTANDING INTO ACTION.KEEP EXPLORING ↓
WhatsApp Business API
Official Meta API
Email & SMS
Verified Execution Channels
Pika Opportunity Engine
Daily Algorithmic Discovery
İYS & KVKK
Pre-Dispatch Consent Verification
Commercial Opportunity Engine

More data. Clearer opportunities.

Pika's Commercial Opportunity Engine (CCE) continuously evaluates transaction logs, consumption rhythms, and basket affinities to pinpoint exactly who needs what today.

01

Repurchase Rhythm

Individualized consumption windows (80%-120%) calculated algorithmically to trigger engagement before replenishment cycles lapse.

Cycle Progress %88
02

Cross-Category Expansion

Introducing high-affinity complementary categories to single-category shoppers based on Need Group affinity matrices.

Need Group Affinity %74
03

Basket Association

Increasing average order value (AOV) with algorithmically proven co-purchase product associations.

Co-purchase Confidence %95
04

Churn Intervention

Early detection of churn-risk customers when activity deviates from historical baselines before attrition becomes permanent.

Retention Sensitivity %82
01 — DATA TO VALUE

Everything starts
with connection.

Your stores, your online business, your customers. Pika brings the whole story together to reveal the next opportunity.

pikaINTELLIGENCE
In-store
E-commerce
CRM / ERP
Your customer
UNIFIED CUSTOMER VIEWThe pieces connect. The story comes together.

Purchases, preferences and interactions, together.

Platform workflow · Illustration
Intelligence Layer

Understand your customer.
Find the product connection.

See both sides of every purchase. Connect changing customer needs with the potential in your products.

01 / CUSTOMER INTELLIGENCE

Every customer
has their own rhythm.

Bring purchase habits, customer value and the next moment of need into focus.

DK
Deniz KayaSample customer profile
Loyal customer
84CVS / 100
CUSTOMER VALUESee the strength of the relationship.Frequency · Spend · Loyalty
PURCHASE RHYTHMIllustrative timeline
01.0401.0531.05Next moment
Explore customer intelligence
02 / PRODUCT INTELLIGENCE

Beyond one product,
there’s another need.

Understand products purchased together and complementary needs. Shape every recommendation around purchase context.

PRODUCT RELATIONSHIPSSample pairing
PRIMARY PRODUCTFilter coffee
COMPLEMENTARYCoffee filters
Two parts of the same ritual.

Product roles and co-purchase behavior inform a relevant suggestion.

Explore product intelligence
Unified Customer Console

See the person
behind the profile.

Past purchases, current needs and the next opportunity. The context you need to understand your customer, in one view.

pikaWorkspace / Pika 360Illustrative product view

Customer overview

Sample data
Customer value score91/100
Total purchases₺24.850Customer history
Last interaction14 daysOnline purchase

Relationship timeline

A new favoriteOnline order · ₺1,420

14 days ago

An in-store visitBağdat Avenue · ₺2,890

45 days ago
✳ NEXT OPPORTUNITY

Keep the coffee ritual going.

Their purchase rhythm suggests the next replenishment window is approaching.

Explore Pika 360 ↗
02 — MAKE A CONNECTION

The right moment.
An experience that’s yours.

WhatsApp, email and SMS. One connected journey, wherever your customer prefers.

WhatsApp01

As natural as a conversation.

PIKA COFFEEIllustrative brand
Ready for a coffee break?

Hi Deniz, start your day with your favorite coffee. ☀

Explore WhatsApp ↗
SMS03

A few words. A real connection.

09:41
A good start to the day
MESSAGES now
PIKA

Deniz, it’s good to see you again! Your personal selection is ready. Find your next favorite.

Explore SMS ↗
Individual channels. One connected journey.

Consent checks and quiet-hours dispatch windows keep every step under your control.

Journey Manager ↗
Grounded AI Campaign Assistant

From your idea
to the first draft.

Pika Pilot is your campaign assistant, grounded in your customers and products. Start with your goal, then review audience, content and channel suggestions together.

01
Grounded in your data.

Uses your catalog and customer history as context.

02
You make the final call.

Suggestions are prepared for your review and approval.

Meet Pika Pilot ↗
Pika PilotSample campaign draft
C

Let’s prepare a win-back campaign for coffee customers who haven’t shopped recently.

✓ Product catalog✓ Customer history
✳ PIKA PILOT

Let’s reconnect over a cup.

A draft for customers who have purchased coffee and may be approaching their next purchase.

AUDIENCERepeat purchase opportunity
CHANNEL SUGGESTIONWhatsApp · E-mail
MESSAGE DRAFT

Hello, we’ve missed our coffee breaks. Your favorite flavors and a few new discoveries are waiting for you. ☕

Awaiting review and approvalDraft
Measurement & Governance

See the impact.
Stay in control.

Where does your communication reach, and which purchases are associated with it? Follow the results clearly, with consent and access controls at every step.

PIKA ANALYTICS

From communication to purchase

Sample report · 30 days
Attributed revenue₺84.250
Orders associated with touchpoints
WhatsApp₺42.100
E-mail₺28.750
SMS₺13.400

Illustrative data. Attribution does not establish that a campaign alone caused a sale.

TRUST, BUILT IN.

At every step,
your rules.

01

Consented communication

Consent and opt-out checks before dispatch.

02

The right time window

Quiet-hours dispatch window and communication limits.

03

A visible activity history

Role-based access, data isolation and activity records.

Our approach to security ↗
At the Right Moment

Your next growth story starts here.

Custom quote based on your specific needs and usage scope.

Let's evaluate the right commercial opportunities and platform scope tailored to your operational needs.

intelligence. connection. growth.